Return & Exchange Policy:

• Customers can initiate a return within 3 days of receiving the product.
• To be eligible for a return, the item must be unused, unwashed, and in its original condition with tags intact.
• If the new product of exchange is of a higher value, then the difference amount will be borne by the customer.
• If the new product of exchange is of a lesser value, then the difference amount will be credited as a Store Credit.
• A nominal fee of ₹99/- will be charged for all exchanges.
• If the new desired size (as listed on the website) is not available and the customer chooses not to proceed with a different product, then a store credit will be issued of the original order value minus an exchange fee of ₹99/-.
• All returned items will undergo a mandatory quality check upon receipt.
• Store credit will be issued only if the product passes the quality check.
• Returns can be booked easily through our support or return portal.
• Customers may request an exchange within 3 days of receiving their order.
• Exchange is applicable only once per order and is subject to stock availability.
• Return & exchange shipping charges (if any) will be borne by the customer unless the item is defective or incorrect.

IN CASES OF DAMAGED/ WRONG/ INCOMPLETE ORDER RECEIVED, AN UNBOXING VIDEO WILL BE REQUIRED.

If you received a DEFECTIVE/ WRONG/ INCOMPLETE order, you may return your purchase for an exchange by notifying us within 48 hours of order delivered.

• To make a return, share the Proper Unboxing Video of the order on E-mail- auracloset212@gmail.com and make sure to mention your Order ID and the reason for exchange in the e-mail.
• Make sure to open the packet after showing the shipping label in the video and unbox it in front of the camera and there should be no pauses in between.
• Your exchange order will be shipped within 3 to 5 business days of pickup.
• Returns must be in unused condition and with all the original packaging and tags.